Homeowner Connect solves two main problems faced by any condominium, townhome, or
homeowner association (HOA) community: communication and information management.
Community members will be able to communicate amongst each other and with board
members or the property manager via a common platform. Board members and property
managers will also be able to communicate with community members and amongst each
other more effectively by using the association website.
All association websites are configured with several features specifically designed
for condominium, townhome, and homeowner associations. Additionally, we can customize
the features that are most important for your community and assign different levels
of permission for renters, homeowners, board members, and property managers.
Homeowner Connect also has a full administration website where board members and
property managers can update all the information on the community website including
news & events, homeowner documents, vendors, etc.
Security
Security is a key component of all our products. We understand the importance of
only allowing authorized users to access your website. Each user will be assigned
to one of the default user groups: Property Managers, Board Members, Homeowners,
and Renters. Each user group can then be further modified to allow or restrict access
to various portions of the website.
Resident Directory
Keep all the resident contact information in a central location. You can then email
all the residents (homeowners and/or renters) from the website. You can also generate
mailing labels directly from the website. Most importantly, residents will have
access to updating their contact information on the website.
Personal Settings
Residents can log on to the association website and update their contact information.
This allows you to maintain their most current contact information in a central
location for board members and property managers to access.
Email Notifications
Send email notifications to each of the default email distributions groups or setup
a custom email distribution group to email to a specific group of people. You can
setup email templates for commonly sent out emails to save you time.
Document Management
By far the document management system is the most commonly used feature on the website.
You can upload and store documents for the association on the website for residents
to access at any time. You can organize documents into different folders and assign
access to user groups.
Service Requests
Residents can submit service requests on the website for operational issues. The
website can be setup to email board members and/or property managers.
Event Calendar
Setup up calendar events on the community calendar for board meetings, trash removal,
projects, etc. You can also setup recurring events on the community calendar.
News & Announcements
Post upcoming news & announcements on the association website and email all the
residents with a few steps. News and announcements are automatically archived on
the website.
Discussions
Discussions provide a convenient way of engaging residents within the community.
Residents will be able to post feedback to existing discussions as well as create
new discussions. Automated emails are sent whenever a new post is submitted to a
discussion.
Surveys
Create surveys for residents to collect feedback on various topics. Surveys can
also be setup for board members to vote on ongoing projects.
Custom Configuration *
We've built all of our products so that they can be configured to your specific
needs.
Please contact us to learn more about how we can configure your association
website so that it's more convenient for you and your residents to use.
* Additionaly fees apply for these features.
